Refund policy
Refund policy
ALL SALES FINAL
All purchases made on shop.merchdirect.com are final. We do not accept returns, and we do not offer refunds or exchanges on any product, for any reason.
NO REFUNDS OR EXCHANGES
Once an order has been placed, it cannot be returned, refunded, exchanged, or credited. This applies to all items, including sale and promotional items. By placing an order, you acknowledge and agree to this policy.
BEFORE YOU ORDER
Please review each product description, including size, color, and quantity details, carefully before completing your purchase. You are responsible for entering a complete and accurate shipping address and contact information at checkout.
This policy is stated in the description of every product on our site, and it forms part of our Terms of Service.
CONTACT INFORMATION
Questions about this policy or about your order can be sent to us at help@merchdirect.com.
MerchDirect
90 Spence St.
Bay Shore, NY 11706